This is the privacy policy for the website operated at syncedgedigital.com. It describes what personal data we collect from visitors, how that data is processed, and the rights you have over it.
Who we are
Our website address is: https://syncedgedigital.com/.
This site is operated by SyncEdge Digital Pty Ltd. If you need to reach us about anything in this policy, you can find our contact details in the final section below.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
We do not share your personal data with any third parties for marketing purposes. Where we use third-party services to operate the site (for example, hosting, analytics, or email delivery), those services receive only the data necessary to perform their function and are bound by their own privacy obligations.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We use industry-standard measures to keep your data safe. The site is served over HTTPS, administrative access requires strong passwords and two-factor authentication, and software is kept up to date to address known vulnerabilities.
- All traffic is encrypted in transit via TLS.
- Database backups are encrypted at rest and stored in a separate region.
- Admin access is restricted to a small number of named accounts.
- WordPress core, themes, and plugins are kept on a regular update schedule.
What data breach procedures we have in place
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and we will notify affected users directly without undue delay.
If you believe your data has been compromised through this site, please contact us at info@syncedgedigital.com with the details and we will investigate promptly.
What third parties we receive data from
We do not receive personal data about you from third parties. Any data we hold has been provided by you directly — for example, by leaving a comment, registering an account, or filling in a form on this site.
Contact information
If you have a question about this policy or want to exercise any of the rights described above, please email us at info@syncedgedigital.com.
We aim to respond to all privacy enquiries within 30 days.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.